- Please allow up to 5 business days for your package to be processed. Shipping times start after processing and once your order has left the facility. (ex. 5 days processing + 5 days shipping = 10 days until delivered)
TRACKING INFO
Within our current shipping network there are some carriers who do not offer detailed tracking updates, and some which only offer scans at receiving and after delivered.
- Please allow up to 7 business days (Mon-Fri) after your order has been placed for tracking information to be sent. Tracking should update within 24 hours of the carrier receiving it.
a) If you have not received a tracking number after 7 business days, please submit a support request at the top of this page or chat with us M-F, 930a-4p.
Please expect processing delays during the Holiday seasons, sales events, or end of year closeouts. Though we aim to pick, pack and ship as quickly as possible, we experience time delay issues every so often. We apologize for this inconvenience.
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