Shipping Questions: Where Do You Ship & How Long Does It Take?

Quick Summary

We ship to all 50 US states and Puerto Rico (excluding military base addresses).
Processing time: 1–2 business days (up to 5 business days during sale/holiday peaks)
Shipping time: 2–7 business days depending on your location
Estimated total: Approximately 3–9 business days

Shipping Destinations

We currently ship to:

All 50 US states - including California (all products currently in stock, both flavored and tobacco vapes, can be shipped to CA)
Puerto Rico - yes, we ship there
Military base addresses - we do not ship to military base addresses

Orders are shipped from our Las Vegas, NV warehouse.

Delivery Timeline

Stage	Time
Order processing	1–2 business days (up to 5 business days during sale/holiday peaks)
Carrier transit	2–7 business days
Estimated total	3–9 business days

Expedited shipping is NOT guaranteed 2-day delivery. Our commitment is processing within 1–2 business days; once the package is with the carrier, delivery time is beyond our control.

Free Shipping

The $95 free shipping threshold is calculated on eligible merchandise only. Adult Signature Fee, Package Protection, Taxes, and Shipping Fee do not count toward the threshold.

Package Protection

Damage, loss, or theft claims under Package Protection must be reported within the timeframe stated on our website - currently within 1 month of shipment.

Delivery Instructions & Business Addresses

All orders require an adult signature upon delivery (required by law).
If you need delivery arranged around business hours, please include delivery instructions in your order, and contact the carrier directly to confirm preferences.

Carrier Contact Information

If you have questions about your shipment or delivery, contact our support team with your order number and we'll help you check with the carrier.

Crossroads Courier (local Las Vegas deliveries): https://crossroadscourier.com/contact/

FAQ

Q: Do you ship to Wisconsin?

A: Yes, we ship to Wisconsin (including ZIP code 53098). Check the website for any current state-specific restrictions.

Q: Can I ship to a temporary address (e.g., Airbnb)?

A: Please contact our support team with your address and order details - we'll confirm whether the address can be used for delivery.

Q: I was charged for expedited shipping but delivery takes longer than 2 days.

A: Expedited shipping is not guaranteed 2-day delivery. Our shipping policy is available at: https://www.eightvape.com/shipping-return-policy/

Full policy: https://www.eightvape.com/shipping-return-policy/

New customers: use WELCOME20 for 20% off your first order (cannot be combined with other codes).